Marketing Spend Policy
The purpose of this Marketing Spend Policy is to outline the terms and conditions under which marketing spend are issued and redeemed by our company. By participating in our marketing credit program, you agree to comply with this policy.
That ‘account(s)’ can refer to ‘subscription(s)’ and vice versa
To be eligible for marketing spend, you must be an active professional seller on Gumtree and have a valid account in good standing. Any account is governed by our T&Cs. Marketing spend is not transferable and cannot be sold or exchanged.
Marketing Spend Issuance:
Marketing Spend is as purchased by the customer and may also be issued to customers for various reasons, including but not limited to promotional campaigns, referrals, and loyalty programs. The terms and conditions for each credit issuance will be specified at the time of issuance.
Marketing Spend Expiration:
Marketing Spend has an expiration date, and any unused spending credits will expire at month end. It is the responsibility of the customer to use their Marketing Spend before the expiration date.
Marketing Spend Redemption:
Marketing Spend may be redeemed towards future purchases from our company. The spending Credits cannot be redeemed for cash or any other form of payment. Credits cannot be used in conjunction with other discounts or promotions unless specifically stated otherwise.
Marketing Spend Refunds:
If a customer receives a refund for a purchase that was made using Marketing Spend, the credits used for that purchase will be refunded back to the customer's account. Refunded credits will have the same expiration date as the original credits.
Marketing Spend Balance:
Customers can check their Marketing Spend balance by logging into their account on our website or by contacting customer service. It is the responsibility of the customer to ensure that their Marketing Spend balance is accurate and up-to-date.
We reserve the right to modify or update this Marketing Credit Policy at any time without prior notice. Any changes to the policy will be posted on our website and will be effective immediately upon posting.
By participating in our marketing credit program, you agree to comply with this Fair Usage Policy.